FAQ

Here are the key reasons why people prefer custom whitening and moisturizing face creams:

1. Personalized Formulation
Custom creams can be tailored to individual skin types, concerns, and preferences — whether dry, oily, sensitive, or combination skin — delivering a more targeted and effective skincare experience.

2. Specific Ingredient Control
Customers can choose or adjust key ingredients such as whitening actives (e.g., niacinamide, vitamin C, arbutin) and moisturizing agents (e.g., hyaluronic acid, ceramides), ensuring the formula meets their exact needs.

3. Brand Differentiation
For businesses, private label and OEM custom creams help create a unique brand identity, making products stand out in a crowded market rather than selling generic formulations.

4. Better Skin Compatibility
Customized formulas can avoid allergens or ingredients that irritate sensitive skin, reducing the risk of adverse reactions and improving comfort.

5. Higher Perceived Value
Consumers often perceive custom-made products as more premium and professional, which increases trust and willingness to pay a higher price.

6. Flexible Packaging & Branding
Custom manufacturing allows brands to design exclusive packaging, logos, and marketing stories, strengthening brand recognition and customer loyalty.

7. Faster Market Response
OEM manufacturers can quickly adjust formulas and production to meet emerging trends (e.g., clean beauty, brightening skincare), helping brands stay competitive.

8. Cost-Effective for Brand Building
Private label production lowers the barrier to entry — brands can launch their own whitening and moisturizing cream line without building a factory or R&D team from scratch.

9. Quality Control & Compliance
Professional custom manufacturers provide standardized production, quality testing, and regulatory compliance, giving brands and consumers greater confidence in product safety.

10. Scalable Production
Custom manufacturers offer flexible MOQs and scalable production, supporting both small startups and large brands as their business grows.

Q： Are you a factory a trading company? 

Yes, We  MLXL OEM Cosmetics are an OEM/ODM Cosmetic Factory with more than 10 years of experience with GMPC, MSDS and ISO Certificate, produce all kinds of skin-care products and also supply to trading companies.

Q：Can you provide private label or printing LOGO Customization Service?

Yes, We do and offer One-stop Turnkey solution Service from Concept, Packaging, Formulation, Design, Sample test, Mass production, Delivery to your door.

Q：How long does it take to get the sample ready?

2-3 days will finish the sample, and 5-12 days will arrive at your address. Also, we can help you send it to your agent, from Guangzhou, China.

Q：Can you customize the samples/formulation according to my ingredients and efficacy?

Sure! We can customize it to your desired ingredients, efficacy, texture, color, and fragrance based on our mature formulas.

Q：Is the sample free? How many bottles can I get?

Yes, the sample is free and we generally offer 5-8pcs for each item. You just only pay the shipping cost by PayPal, T/T, or Alibaba.

Q：Where is your factory located? Can I visit there?

Welcome,! Our factories are located in the Baiyun district, Guangzhou, China, and near the Baiyun airport. 

Q：Can I purchase your products in bulk? How is the MOQ?

Yes. Each variety starts at 50kg or 1000pcs in bulk

Q：Can I get a sample with my own logo?

Due to the long time and high cost of customized samples. But we provide free packaging design services. Usually, we’ll provide the packaging effect picture with your logo as a reference first. At the same time, the sample will be sent with the packing container you want.

Q：How is the payment？

50% Deposit for order confirmation, 50% balance payment within one day before delivery.

Q：How long is the production lead time?

The production time of skin-care packaging is generally 25-35 days, depending on different materials and bottle molds. When the packaging is ready, the time for mass production is 7-15 days. It can be controlled according to the actual situation of the order, please feel free to contact us.

Q：What documents and certificates can you provide?

We can provide all the documents required for customs clearance and registration (MSDS, product formulations, COA, product stability assessment reports, etc.). Free trade certificates, halal certification,etc. are not a problem. Please feel free to contact us.